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Project Management

Project Management services

Project Management the ITIL way!

Digital Wise Consulting project management process consists in all the detailed steps required to convert general concepts into a functional software or business procedure. We follow the Information Technology Infrastructure Library (ITIL®) frameworks, a globally recognised best practice methodology for IT Service Management (ITSM) used by leading organisations. Thus ensuring that IT services are aligned to the needs of your business, so as to support your goals and facilitate business growth.

Risk and Change Management

Projects expand, this is a common risk that can happen once stakeholders observe the features and functionalities available and seek to increase their concept of what the software should provide. Because all projects have risks, the key to success is making sure that those are identified and pro-actively managed through the project. So as to ensure that exist for each risk a contingency plan. We moderate risks by providing an online dashboard as a vital communication tool made available in our project management process.

To ensure that we fully understand the scope of any required solution, and that we are able to manage changes smoothly, we transcript each of your functional and technical requirements into a technical specifications document, that is then validated by your stakeholders. Thus, we guarantee that together we will be leading your project successfully to achieve all goals within the given constraints of scope, time and budget.

Quality Management

Delivering quality is an ongoing battle through the whole project management process, for which you need tools to achieve compliance with Quality Management Software (QMS) standards.

  • Audit Management.
  • Compliance Management.
  • Compliance Tracking.
  • Corrective and Preventive Actions.
  • Document Coding & Control.
  • Incident Management.

Beyond Project Management

When it comes to Information and Communication Technology (ICT), there is no magic "one size fits all" solution. However, in reality although the emphases may vary a little, the principles of success are broadly the same regardless of industry or whether public or private sector.
A clear Work Breakdown Structure (WBS) is key to break down complex projects into more manageable tasks and subtasks to ensure project success.

  • Project Scope.
  • Project Management Plan.
  • Status Reports.
  • Change Management.
  • Project Closure.